Core Feature

Client Portal
for Freelancers

Stop sending invoices as email attachments and chasing approvals over WhatsApp. The Builtomate Client Portal gives every client a branded, password-protected space where they can view invoices, download files, read project updates, and send messages — all without needing an account themselves.

Free plan included · No setup required · Cancel anytime

The Problem

Sound familiar?

Most freelancers deal with these frustrations every week. Client Portal in Builtomate fixes all three.

Clients reply "I can't find the invoice" — buried in a thread from 3 months ago

No professional way to share project files — sending WeTransfer links like it's 2010

Client questions scatter across email, WhatsApp, and DMs — you lose track of what's been answered

Capabilities

What's inside

Every tool you need for client portal, without the learning curve.

Invoice & Payment Hub

Clients see all their invoices in one place — outstanding, paid, overdue. They can download PDFs and know exactly what they owe without hunting through emails.

File Sharing & Downloads

Upload deliverables, briefs, contracts, or any file directly to the portal. Clients download them whenever they need — no expiring links, no Dropbox confusion.

Threaded Client Messaging

Clients can send messages directly in the portal. You reply from your dashboard. Everything is logged in one thread — no more lost context across email chains.

Workflow

How it works

Get up and running in minutes. No training needed.

1

Create a client

Add your client to Builtomate. Set their name, email, and company details — takes 30 seconds.

2

Share the portal link

Each client gets a unique secure link. Share it once and they can always access their portal — no account needed on their end.

3

Everything in one place

Invoices, files, and messages all live in the portal. Clients stay informed, you stay organized, and back-and-forth drops dramatically.

Client Portal — Acme CorpSecureInvoicesFilesMessagesINV-0042 — Brand PhotographyPaid$3,200INV-0048 — Monthly RetainerDue$1,800INV-0035 — Logo PackageOverdue$950Total Outstanding: $2,750

Built into Builtomate — no extra app, no integrations needed

Getting Started

Tips for getting the most out of Client Portal

Practical advice from freelancers who use Builtomate every day.

1

Send the portal link in your project kickoff email — set the expectation that this is where everything lives from day one.

2

Upload your signed contract to the portal immediately after signing. It's always there if either party needs to reference scope.

3

Use the messages tab instead of email for project questions. The full thread lives in one place and is searchable even months later.

4

Upload final deliverables to the files tab before you send the completion email — clients can download them any time, even after the project ends.

5

For retainer clients, the portal is especially powerful — they can always see which invoices are paid and which are coming up without asking you.

6

If a client says they "never got" an invoice, the portal proves it was there — logged, timestamped, and accessible to them.

90%
fewer "where's my invoice?"
Clients find everything themselves — no chasing
1
link per client
One secure URL — they bookmark it and always have access
100%
message history
Every conversation logged — never lose context again

FAQ

Common questions about Client Portal

No. Each client gets a unique secure link to their portal. They click it and land straight in their portal — no signup, no password to remember. This keeps friction near zero and means even less tech-savvy clients can use it immediately.
Yes. The portal only shows invoices and files that belong to that specific client. Each client's portal is completely private — Client A cannot see Client B's data, even if they both have portal access.
Clients can view and download invoice PDFs from the portal. For online payment, you can include a payment link in the invoice. The portal serves as the hub for all documentation so clients always know what's owed.
Yes. Client portals are a core free feature. Every client you add to Builtomate automatically gets a portal. The number of active client portals scales with your plan limits.
The portal shows your business name and is scoped to your Builtomate workspace. Custom branding with your own logo and domain name is on our roadmap and coming to Pro plan users.

Explore more

While you're here

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Ready to give your clients a professional portal?

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Free plan included · No setup · Cancel anytime